Terms & Conditions – Truecare4u

Last Updated: April 01, 2026

Please read these Terms & Conditions carefully before using our website.

Welcome to Truecare4u, located at Hazi Kalu Gali 5, Mehmood Nagar Rampuri, Muzaffarnagar, Uttar Pradesh, 251001. By accessing or using our website, you agree to be bound by these Terms.

1. Eligibility

You must be at least 21 years of age to use this website or purchase products. By using this site, you confirm that you meet this requirement.

2. About Our Platform

Truecare4u offers intimate wellness and adult lifestyle products for personal use only. All products are sold for private, individual use and not for resale.

3. Account Responsibility

• You are responsible for maintaining the confidentiality of your account
• Any activity under your account is your responsibility
• In case of unauthorized access, contact us immediately at info@truecare4u.com

4. Product Information

We strive to ensure all product details are accurate. However:

• Product images are for reference only
• Actual product may vary slightly
• We reserve the right to correct errors without prior notice

5. Payments

We accept:

• UPI
• Debit/Credit Cards
• Net Banking
• Wallets

All payments are processed via secure third-party payment gateways. We are not responsible for issues arising from payment providers.

6. Shipping & Delivery

• We provide discreet packaging for all orders
• Delivery timelines may vary depending on location
• Delays due to courier or external factors are beyond our control

7. Cancellation & Returns

Due to the personal nature of products (21+ category):

• Returns are only accepted for damaged or defective products
• Products must be unused and reported within 24–48 hours of delivery

8. Refund Policy

Refunds will be processed only after verification of the issue and may take 5–7 working days.

9. Use Restrictions

You agree NOT to:

• Use the website for illegal activities
• Share false or misleading information
• Attempt to hack, disrupt, or misuse the platform

10. Disclaimer

• Our products are not medical devices or medicines
• They do not provide medical or therapeutic benefits
• Always consult a doctor for health-related concerns

All information on the website is for general awareness only.

11. Limitation of Liability

Truecare4u shall not be liable for:

• Indirect or consequential damages
• Loss of data, profits, or reputation
• Misuse of products by users

12. Intellectual Property

All website content including:

• Logo
• Images
• Text
• Design

belongs to Truecare4u and cannot be copied or reused without permission.

13. Termination

We reserve the right to:

• Suspend or terminate accounts
• Refuse service if terms are violated

14. Governing Law

These Terms shall be governed by the laws of India, and disputes shall fall under the jurisdiction of courts in Uttar Pradesh.

15. Contact Us

For any queries or complaints:

• Email: info@truecare4u.com
• Address: Hazi Kalu Gali 5, Mehmood Nagar Rampuri, Muzaffarnagar, Uttar Pradesh, 251001

16. Updates to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.